Frequently Asked Questions
Following are the system requirements for end users using the LMS and viewing the learning modules on desktop/laptop
Internet Explorer: Version 10 and above
Chrome: Version 12 and above
Firefox: Version 20 and above.
Safari: Version 6 and above.
|Sound Card and speakers||
Sound Card and speakers are required for listening to voice overs in the e-Learning modules and videos
Version 18 and above. Required for viewing flash based learning programs.
Flash player can be installed from: Install Flash Player
1 mbps or faster Internet connection.
Microsoft office for viewing Word, PPT, Excel documents Adobe Acrobat reader for viewing PDF documents
Following are the system requirements for end users using the LMS and viewing the learning modules on mobile devices
Android Browser, Chrome, Firefox, Opera, UC Browser, Internet Explorer (Latest Version), Safari
|Free Space for Processing||
3G and above/WIFI
Office Application and Adobe Reader for viewing library items and reports.
Some of the e-Learning courses use flash player. Please install the latest flash player from the following link.
- The user ID and password are case sensitive. Please check the user id and password entered is in the correct case
- If you are logging in for the first time, check with your training administrator if your account has been created
Most likely you have not been enrolled to any courses. You can self-enrol to a course or ask your Manager to enrol you.
Please contact your Manager or Training administrator and request for an account to be created in myCoach
In the home page, click on the 'Forgot Password' link and enter your email address.
An email with instruction on how to generate new password will be sent. You have to change your password on your next login.
Password should be of minimum 6 characters length