Empowering
Learning.
Enabling Excellence
Vision : To provide a platform for limitless learning anytime, anywhere, in order to enhance the knowledge and skills of employees on a continuous basis, which will enable them to provide the highest standards of customer service
myCoach provides a variety of modules, multilingual support, real-world scenarios, comprehensive and pertinent content, and well-defined skill pathways aligned with our organisational objectives. Our learning journeys are aligned with the talent we envision to help us reach our vision 2030 and go beyond.
myCoach has enhanced the organisational culture by ensuring that capability development is accessible to all individuals, from initial onboarding through to mastery. Whether it pertains to process excellence, compliance, customer interaction, or service behaviour, learning now occurs precisely when and where it is needed.
In the current days, where everybody is chasing instant dopamine hits, like using an Instagram reel, or a Youtube short, or Facebook reels, it is not easy for us to make a person sit in a classroom for a longtime, and then make him listen to what we want to tell him. But through this, we will have the ability to start and stop and restart whenever he wants. That’s the greatest advantage that we have in myCoach.
From behavioural skills, to leadership development, and from foundational learning to the role-specific capabilities, the platform has facilitated the growth of countless aspirations. myCoach has become our go-to place for developing talent.
I strongly urge all colleagues to persist in their personal development by utilising myCoach. Each module completed signifies not merely the acquisition of knowledge, but also the creation of value for the customers, the organisation, and one’s professional trajectory.
myCoach serves a very significant role in facilitating this adoption from mastering the use of new tools to understanding emerging technological concepts. This platform has made digital learning accessible across diverse environments from corporate office to remote branches.
The commitment of myCoach in knowledge sharing has empowered countless employees and agents, fuel growth across all verticals of Shriram. Let us celebrate the impact myCoach made and look forward to a future of learning together.
The best part of myCoach is that it continue to do a lot of innovations and adding various new aspects beyond financial products. I suggest everyone to use this and transform from a normal salesman to become a wealth advisor. So that you can be of customers’ choice.
Over the years, this platform has helped 1000 of our employees build their knowledge, stay updated on compliance requirements and strengthen important soft skills. What makes me happy is that learning has become easier and more accessible for everyone, no matter where they are in their career journey.
It started with basics and then introduced products into this certification test and also came up with compliance, and then soft skills, did so many webinars on the latest happenings in the insurance industry. myCoach has played a very important role not only in the success of SGI but also in the success of all the employees.
myCoach has achieved a lot not only in training, but also in making it more agile for us by having the ability to share the developments, new schemes, new promotions, new products, new services and also be current.
